01Start from the default guided path
MrStubs now uses a guided mobile-first checkout flow by default. Buyers move through ticket selection, any seat or extra step that applies, buyer details, and review and pay in a single sequence.
The calmer you keep your checkout configuration, the easier that flow feels for the buyer.
02Only ask for information you truly need
Use the event editor and the organizer settings shell to keep buyer fields and attendee questions purposeful. Every extra field increases friction, especially on a phone.
Steps
- 1Open the event editor and review Tickets and checkout.
- 2Add only the buyer or attendee questions you need for event operations.
- 3Use organizer settings for broader buyer-experience preferences and payment readiness.
03Match the event page to the checkout promise
The public event page should prepare the buyer for the purchase flow. Make sure price expectations, refund or policy details, and any waitlist logic are understandable before checkout begins.
- Use clear price language if you are displaying pricing without immediate purchase.
- Turn on waitlist or save-the-date behavior only when the event setup genuinely calls for it.
- Review the event page on mobile so the sticky purchase CTA and summary feel consistent with the checkout flow.