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Help center
Searchable MrStubs guidance for organizers and buyers
Use the help center to learn the current MrStubs workflow without guessing. Every article is written around the actual routes, labels, and mobile-first experiences in this app.
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Search by task, route label, workflow term, or buyer question.
Organizer guides
12
Buyer guides
7
Organizer help
Create, publish, promote, and operate events.
Buyer help
Checkout, tickets, wallet passes, and support.
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Start with the highest-signal guides
Decision-ready docs for the current MrStubs app
Organizer
Getting started
Getting started with MrStubs
Set up your account, understand the organizer sidebar, and know where your first event, settings, and billing tools now live.
organizerdashboardcreate eventbilling
Updated Mar 14, 2026
Read articleOrganizer
Event setup
Create your first event
Use the shared event editor to move from basic event details to a publishable hosted page without bouncing between different setup screens.
createevent editordraftpublish
Updated Mar 14, 2026
Read articleOrganizer
Event page & checkout
Configure checkout and buyer information
Keep checkout fast by default, add only the questions you need, and make sure the event page hands buyers into payment with confidence.
checkoutbuyer fieldsattendee questionsmobile checkout
Updated Mar 14, 2026
Read articleBuyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, understand the ticket choices, and move into checkout without getting lost in a feed-style browse experience.
buy ticketsevent pageticketsbuyers
Updated Mar 14, 2026
Read articleBuyer
Checkout
Complete checkout on mobile
Follow the guided checkout steps on your phone so you can review tickets, enter details, pay, and reach confirmation without guessing what comes next.
mobile checkoutbuyer detailsreview and paywizard checkout
Updated Mar 14, 2026
Read articleBuyer
Tickets & access
Access My Tickets and QR codes
Open your tickets, show the QR code at the door, and add passes to your phone wallet when the event supports it.
my ticketsqr codewalletapple wallet
Updated Mar 14, 2026
Read articleSearch results
19 articles found
Search matches titles, summaries, tags, and workflow terms.
Organizer
Getting started
Getting started with MrStubs
Set up your account, understand the organizer sidebar, and know where your first event, settings, and billing tools now live.
organizerdashboardcreate eventbilling
Updated Mar 14, 2026
Read articleOrganizer
Event setup
Create your first event
Use the shared event editor to move from basic event details to a publishable hosted page without bouncing between different setup screens.
createevent editordraftpublish
Updated Mar 14, 2026
Read articleOrganizer
Event setup
Edit an event and save drafts
Return to the same editor for draft changes, event-page updates, and publish-ready revisions without rebuilding the event from scratch.
editdraftupdate eventpublish
Updated Mar 14, 2026
Read articleOrganizer
Event page & checkout
Customize your event page
Shape the public event page so buyers immediately see the image, core facts, and purchase path without digging through extra detail.
event pagehero imagedescriptionpublic page
Updated Mar 14, 2026
Read articleOrganizer
Event setup
Set event visibility and sharing
Control when a page is draft or live, then share the right public link, QR asset, or embed without exposing unfinished information.
draftpublishsharepublic link
Updated Mar 14, 2026
Read articleOrganizer
Event page & checkout
Create ticket types and capacities
Build ticket tiers that are easy for buyers to understand while keeping your capacities and quantity rules under control.
ticketscapacityticket tiersinventory
Updated Mar 14, 2026
Read articleOrganizer
Event page & checkout
Configure checkout and buyer information
Keep checkout fast by default, add only the questions you need, and make sure the event page hands buyers into payment with confidence.
checkoutbuyer fieldsattendee questionsmobile checkout
Updated Mar 14, 2026
Read articleOrganizer
Orders & attendees
Set up payment methods and payouts
Connect payout methods, understand where Ticket Allowance now lives, and make sure your event is actually ready to collect money before you promote it.
paymentspayoutsbillingstripe
Updated Mar 14, 2026
Read articleOrganizer
Promotion & links
Use direct links, QR codes, and promotion tools
Share your hosted event page quickly from one place, then layer in advanced promotion only if your plan includes it.
promotedirect linkqr codehosted page
Updated Mar 14, 2026
Read articleOrganizer
Promotion & links
Embed an event on your website
Use the hosted event or embed surface when you want MrStubs to handle ticketing while your own site keeps the audience relationship.
embedwebsiteiframehosted page
Updated Mar 14, 2026
Read articleOrganizer
Orders & attendees
Manage orders and attendees
Review purchases, attendee details, and common after-sale questions from the organizer order flow instead of trying to solve everything from the event editor.
ordersattendeesrefundspurchases
Updated Mar 14, 2026
Read articleOrganizer
Operations
Use staff, scanning, seating, hotels, and extras
Add event-day operations and premium extras only when the event actually needs them, then launch them from the event workspace instead of overcomplicating the basic setup path.
staffscanseatinghotels
Updated Mar 14, 2026
Read articleBuyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, understand the ticket choices, and move into checkout without getting lost in a feed-style browse experience.
buy ticketsevent pageticketsbuyers
Updated Mar 14, 2026
Read articleBuyer
Checkout
Complete checkout on mobile
Follow the guided checkout steps on your phone so you can review tickets, enter details, pay, and reach confirmation without guessing what comes next.
mobile checkoutbuyer detailsreview and paywizard checkout
Updated Mar 14, 2026
Read articleBuyer
Tickets & access
Access My Tickets and QR codes
Open your tickets, show the QR code at the door, and add passes to your phone wallet when the event supports it.
my ticketsqr codewalletapple wallet
Updated Mar 14, 2026
Read articleBuyer
Orders & receipts
Get receipts and order confirmations
Find your confirmation email, review order history, and understand where receipt and payment details live after checkout.
receiptconfirmationorder historyemail
Updated Mar 14, 2026
Read articleBuyer
Transfers & refunds
Transfer a ticket
Move a ticket to someone else when the event allows it, and know what information the recipient needs to accept the transfer.
transferticket transferrecipientshare ticket
Updated Mar 14, 2026
Read articleBuyer
Transfers & refunds
Request refunds or contact an organizer
Find the right path when plans change: check the event policy, contact the organizer, and use support when the issue goes beyond event-specific questions.
refundcontact organizersupportpolicy
Updated Mar 14, 2026
Read articleBuyer
Account & troubleshooting
Account login, password reset, and ticket access issues
Recover access to your account, reset your password, and troubleshoot the most common reasons tickets do not appear when expected.
loginpassword resetaccountticket access
Updated Mar 14, 2026
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