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Help center

Everything you need, all in one place

Guides for event setup, checkout, ticket access, receipts, and event-day operations. Find what you need and get back to what matters.

Pick the path that fits you

Two audiences, two sets of guides — choose where to start.

For organizers

Create, publish, promote, and manage events on MrStubs with confidence. These guides walk you through every step so nothing gets missed.

  • Create your first event
  • Set up payouts via Stripe Connect
  • Share direct links and QR codes
  • Manage orders, attendees, and refunds
  • Scan tickets at the door

For buyers

Tickets, access, and answers — all here. From the event page to checkout, receipts, QR codes, transfers, and troubleshooting.

  • Buy tickets and complete checkout
  • Find your QR code and entry pass
  • Locate receipts and order details
  • Transfer a ticket to a friend
  • Fix common access issues

Still need help?

Can't find what you're looking for? Send us a note and a real human will read it and write back.