Our team
MrStubs is built by a small, focused team at Black Asterisk LLC. We answer our own support emails, we ship our own code, and we genuinely care that your event goes well.
Real names, real bios, real email addresses. No mascots, no "team@" black holes.
Founder & CEO
Ira is the founder and CEO of Black Asterisk LLC, the company behind MrStubs. He started MrStubs after watching organizers get crushed by percentage fees on every ticket. He sets product direction, writes much of the code, and answers customer email at the address below.
Credentials: Founder of Black Asterisk LLC. Operator and builder for 15+ years across event tech, payments, and small-business software.
Engineering Lead
Our engineering team owns the platform end-to-end: ticketing, payments, door scanning, and the infrastructure that keeps it all online. We run our own servers, watch our own dashboards, and respond to incidents around the clock during live events.
Credentials: Backed by Black Asterisk LLC engineering practices: incident runbooks, observability dashboards, and a tested disaster-recovery plan with RTO under 15 minutes.
Customer Success
Support is staffed by people who know the product, not a script-reading call center. If you email us during an event, you get a human who can actually look at your event in the dashboard and help.
Credentials: Direct line to the engineering team during live events. Average first-response under 2 hours during business hours.
Every email below routes to a human at Black Asterisk LLC. We read them all.
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