Loading...
Buyer docs
Buy, access, and manage tickets with confidence
These guides explain the buyer path on MrStubs from event page to checkout, receipts, ticket access, transfers, wallet passes, and support when something goes wrong.
Search the library
Search by task, route label, workflow term, or buyer question.
Organizer guides
0
Buyer guides
7
Filter by category
Featured articles
Start with the highest-signal guides
Decision-ready docs for the current MrStubs app
Buyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, understand the ticket choices, and move into checkout without getting lost in a feed-style browse experience.
buy ticketsevent pageticketsbuyers
Updated Mar 14, 2026
Read articleBuyer
Checkout
Complete checkout on mobile
Follow the guided checkout steps on your phone so you can review tickets, enter details, pay, and reach confirmation without guessing what comes next.
mobile checkoutbuyer detailsreview and paywizard checkout
Updated Mar 14, 2026
Read articleBuyer
Tickets & access
Access My Tickets and QR codes
Open your tickets, show the QR code at the door, and add passes to your phone wallet when the event supports it.
my ticketsqr codewalletapple wallet
Updated Mar 14, 2026
Read articleBuyer
Transfers & refunds
Request refunds or contact an organizer
Find the right path when plans change: check the event policy, contact the organizer, and use support when the issue goes beyond event-specific questions.
refundcontact organizersupportpolicy
Updated Mar 14, 2026
Read articleSearch results
7 articles found
Search matches titles, summaries, tags, and workflow terms.
Buyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, understand the ticket choices, and move into checkout without getting lost in a feed-style browse experience.
buy ticketsevent pageticketsbuyers
Updated Mar 14, 2026
Read articleBuyer
Checkout
Complete checkout on mobile
Follow the guided checkout steps on your phone so you can review tickets, enter details, pay, and reach confirmation without guessing what comes next.
mobile checkoutbuyer detailsreview and paywizard checkout
Updated Mar 14, 2026
Read articleBuyer
Tickets & access
Access My Tickets and QR codes
Open your tickets, show the QR code at the door, and add passes to your phone wallet when the event supports it.
my ticketsqr codewalletapple wallet
Updated Mar 14, 2026
Read articleBuyer
Orders & receipts
Get receipts and order confirmations
Find your confirmation email, review order history, and understand where receipt and payment details live after checkout.
receiptconfirmationorder historyemail
Updated Mar 14, 2026
Read articleBuyer
Transfers & refunds
Transfer a ticket
Move a ticket to someone else when the event allows it, and know what information the recipient needs to accept the transfer.
transferticket transferrecipientshare ticket
Updated Mar 14, 2026
Read articleBuyer
Transfers & refunds
Request refunds or contact an organizer
Find the right path when plans change: check the event policy, contact the organizer, and use support when the issue goes beyond event-specific questions.
refundcontact organizersupportpolicy
Updated Mar 14, 2026
Read articleBuyer
Account & troubleshooting
Account login, password reset, and ticket access issues
Recover access to your account, reset your password, and troubleshoot the most common reasons tickets do not appear when expected.
loginpassword resetaccountticket access
Updated Mar 14, 2026
Read article