Everything you need to run a great event

Sign up at the registration page with your email. Once you're signed in, you can create your first event from the dashboard — MrStubs handles the organizer-side setup automatically.

The dashboard is your home base. It lists your events (drafts and published), recent orders, and quick links to create a new event, edit an existing one, or check your payout setup.

Create the event, set up at least one ticket tier, connect a payout method via Stripe, then publish. The whole flow takes about 10 minutes for a simple event.

From the dashboard, choose Create event. Fill in the event basics (name, date, time, location), then move through the ticket-tier setup and the review step. Save as a draft any time — MrStubs keeps your progress so you can come back to finish later.

Yes. Drafts are private — only you and your team can see them. They stay in your event list until you publish or delete them. There's no expiry on a draft.

Open the event from your dashboard and choose Edit. You can adjust event copy, images, and ticket availability without unpublishing — buyers see the changes on their next page load. Some changes (date, location, total capacity) will trigger a notification to current ticket holders.

MrStubs uses Stripe Connect for payouts. From your dashboard, choose Connect with Stripe — you'll be redirected to Stripe to verify your identity and link a bank account. Once approved, every ticket sold pays out to your account on Stripe's standard schedule (typically every 2 business days).

Each event can have multiple ticket tiers (early bird, general admission, VIP, etc). Each tier has its own price, capacity, and on-sale window. Inventory is enforced at the database layer — two buyers can never get the same seat in a reserved-seating event.

MrStubs charges a flat per-ticket service fee plus standard Stripe processing (2.9% + $0.30 per transaction). You can choose to absorb the service fee into the ticket price or pass it through to the buyer at checkout — both options are in the event-setup screen.

Once published, every event has a public URL on your event detail page. Share that URL anywhere — social media, email, flyers — and buyers can purchase directly from any device. The URL is the same one the buyer sees in the address bar.

Embed support is on the roadmap — for now, the recommended pattern is to link out to the MrStubs event page from your site. The handoff is fast and buyers get the full mobile-optimized checkout experience.

Open your event from the dashboard and choose Orders. You'll see every paid order, the buyer's name and email, the ticket types they bought, and the total. You can export the list to CSV for door-staff prep.

From the order detail page, choose Refund. Pick full or partial, confirm, and the refund goes back to the buyer's original payment method via Stripe. Refunds typically settle in 5–10 business days. The QR code for the refunded ticket stops working immediately.

Yes — choose Cancel event from the event detail page. MrStubs automatically refunds every paid order and notifies every ticket holder by email. Cancellation is final and the event page is taken offline.

Door staff use the MrStubs scanner on a phone or tablet. The scanner works offline — if WiFi drops at the venue, scans queue locally and sync when the connection returns. A valid ticket flashes green and a duplicate flashes red.

Team-member invites land in a future sprint. For now, the recommended pattern is to share a dedicated organizer account with trusted staff and rotate the password after the event ends.

Look the buyer up in the Orders list by email or name. The scanner has a manual check-in option that marks them as admitted without scanning the QR. The audit trail still records who checked them in and when.