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Buyer guides

Tickets, access, and answers — all here

From the event page to checkout, receipts, QR codes, wallet passes, transfers, and troubleshooting. Everything you need to get your tickets and get in.

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Buyer
Buying tickets

How to buy tickets on MrStubs

Find the event page, pick your tickets, and head to checkout. Straight to the event you came for.

buy ticketsevent pageticketsbuyers

Updated Mar 14, 2026

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Buyer
Checkout

Checkout on your phone

Follow the guided checkout steps on mobile: pick tickets, enter your details, pay, and get confirmation. You'll know what's coming at every step.

mobile checkoutbuyer detailsreview and paywizard checkout

Updated Mar 14, 2026

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Buyer
Tickets & access

Find your tickets and use your QR code

Open My Tickets, pull up your QR code at the door, and add wallet passes to your phone. Getting in is the easy part.

my ticketsqr codewalletapple wallet

Updated Mar 14, 2026

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Buyer
Transfers & refunds

Refunds and contacting the organizer

Plans change — here's how to check the refund policy, reach the organizer directly, and get support if you need more help.

refundcontact organizersupportpolicy

Updated Mar 14, 2026

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7 articles found

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Buyer
Buying tickets

How to buy tickets on MrStubs

Find the event page, pick your tickets, and head to checkout. Straight to the event you came for.

buy ticketsevent pageticketsbuyers

Updated Mar 14, 2026

Read article
Buyer
Checkout

Checkout on your phone

Follow the guided checkout steps on mobile: pick tickets, enter your details, pay, and get confirmation. You'll know what's coming at every step.

mobile checkoutbuyer detailsreview and paywizard checkout

Updated Mar 14, 2026

Read article
Buyer
Tickets & access

Find your tickets and use your QR code

Open My Tickets, pull up your QR code at the door, and add wallet passes to your phone. Getting in is the easy part.

my ticketsqr codewalletapple wallet

Updated Mar 14, 2026

Read article
Buyer
Orders & receipts

Receipts and order confirmations

Find your confirmation email, check order history, and know exactly where receipts and payment details live after you've paid.

receiptconfirmationorder historyemail

Updated Mar 14, 2026

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Buyer
Transfers & refunds

Transfer a ticket to someone else

Send a ticket to someone else when the event allows it. Covers what the recipient needs and what happens on your end.

transferticket transferrecipientshare ticket

Updated Mar 14, 2026

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Buyer
Transfers & refunds

Refunds and contacting the organizer

Plans change — here's how to check the refund policy, reach the organizer directly, and get support if you need more help.

refundcontact organizersupportpolicy

Updated Mar 14, 2026

Read article
Buyer
Account & troubleshooting

Account access and missing tickets

Recover your account, reset your password, and find your tickets when they don't show up where you expect. Most issues have a quick fix.

loginpassword resetaccountticket access

Updated Mar 14, 2026

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