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Buyer guides
Tickets, access, and answers — all here
From the event page to checkout, receipts, QR codes, wallet passes, transfers, and troubleshooting. Everything you need to get your tickets and get in.
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Entscheidungsfertige Docs für die aktuelle MrStubs-App
Buyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, pick your tickets, and head to checkout. Straight to the event you came for.
buy ticketsevent pageticketsbuyers
Aktualisiert Mar 14, 2026
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Checkout
Checkout on your phone
Follow the guided checkout steps on mobile: pick tickets, enter your details, pay, and get confirmation. You'll know what's coming at every step.
mobile checkoutbuyer detailsreview and paywizard checkout
Aktualisiert Mar 14, 2026
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Tickets & access
Find your tickets and use your QR code
Open My Tickets, pull up your QR code at the door, and add wallet passes to your phone. Getting in is the easy part.
my ticketsqr codewalletapple wallet
Aktualisiert Mar 14, 2026
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Transfers & refunds
Refunds and contacting the organizer
Plans change — here's how to check the refund policy, reach the organizer directly, and get support if you need more help.
refundcontact organizersupportpolicy
Aktualisiert Mar 14, 2026
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Die Suche durchsucht Titel, Zusammenfassungen, Tags und Workflow-Begriffe.
Buyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, pick your tickets, and head to checkout. Straight to the event you came for.
buy ticketsevent pageticketsbuyers
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Checkout
Checkout on your phone
Follow the guided checkout steps on mobile: pick tickets, enter your details, pay, and get confirmation. You'll know what's coming at every step.
mobile checkoutbuyer detailsreview and paywizard checkout
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Tickets & access
Find your tickets and use your QR code
Open My Tickets, pull up your QR code at the door, and add wallet passes to your phone. Getting in is the easy part.
my ticketsqr codewalletapple wallet
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Orders & receipts
Receipts and order confirmations
Find your confirmation email, check order history, and know exactly where receipts and payment details live after you've paid.
receiptconfirmationorder historyemail
Aktualisiert Mar 14, 2026
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Transfers & refunds
Transfer a ticket to someone else
Send a ticket to someone else when the event allows it. Covers what the recipient needs and what happens on your end.
transferticket transferrecipientshare ticket
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Transfers & refunds
Refunds and contacting the organizer
Plans change — here's how to check the refund policy, reach the organizer directly, and get support if you need more help.
refundcontact organizersupportpolicy
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Account & troubleshooting
Account access and missing tickets
Recover your account, reset your password, and find your tickets when they don't show up where you expect. Most issues have a quick fix.
loginpassword resetaccountticket access
Aktualisiert Mar 14, 2026
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