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Help center
Everything you need, all in one place
Guides for event setup, checkout, ticket access, receipts, and event-day operations. Find what you need and get back to what matters.
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Suche nach Aufgabe, Route, Workflow-Begriff oder Käuferfrage.
Veranstalter-Guides
12
Käufer-Guides
7
Hilfe für Veranstalter
Events erstellen, veröffentlichen, bewerben und durchführen.
Hilfe für Käufer
Checkout, Tickets, Wallet-Pässe und Support.
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Starte mit den wichtigsten Guides
Entscheidungsfertige Docs für die aktuelle MrStubs-App
Organizer
Getting started
Your first five minutes on MrStubs
Set up your account, find the organizer sidebar, and learn where events, settings, and billing live. You'll feel at home fast.
organizerdashboardcreate eventbilling
Aktualisiert Mar 14, 2026
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Event setup
Create your first event (it's easier than you think)
Walk through the event editor from top to bottom. By the end, you'll have a page ready to share.
createevent editordraftpublish
Aktualisiert Mar 14, 2026
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Event page & checkout
Checkout config: fewer fields, happier buyers
Keep checkout fast by default, only ask what you truly need, and make sure the event page hands buyers into payment without second thoughts.
checkoutbuyer fieldsattendee questionsmobile checkout
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, pick your tickets, and head to checkout. Straight to the event you came for.
buy ticketsevent pageticketsbuyers
Aktualisiert Mar 14, 2026
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Checkout
Checkout on your phone
Follow the guided checkout steps on mobile: pick tickets, enter your details, pay, and get confirmation. You'll know what's coming at every step.
mobile checkoutbuyer detailsreview and paywizard checkout
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Tickets & access
Find your tickets and use your QR code
Open My Tickets, pull up your QR code at the door, and add wallet passes to your phone. Getting in is the easy part.
my ticketsqr codewalletapple wallet
Aktualisiert Mar 14, 2026
Artikel lesenSuchergebnisse
19 Artikel gefunden
Die Suche durchsucht Titel, Zusammenfassungen, Tags und Workflow-Begriffe.
Organizer
Getting started
Your first five minutes on MrStubs
Set up your account, find the organizer sidebar, and learn where events, settings, and billing live. You'll feel at home fast.
organizerdashboardcreate eventbilling
Aktualisiert Mar 14, 2026
Artikel lesenOrganizer
Event setup
Create your first event (it's easier than you think)
Walk through the event editor from top to bottom. By the end, you'll have a page ready to share.
createevent editordraftpublish
Aktualisiert Mar 14, 2026
Artikel lesenOrganizer
Event setup
Edit events and save drafts (no starting over)
Make changes, save drafts, and push updates to a live event — all from the same editor you already know. Zero rebuilding required.
editdraftupdate eventpublish
Aktualisiert Mar 14, 2026
Artikel lesenOrganizer
Event page & checkout
Make your event page look like you meant it
Set up the public event page so buyers see the image, key details, and purchase button right away — clear and inviting from the first scroll.
event pagehero imagedescriptionpublic page
Aktualisiert Mar 14, 2026
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Event setup
Draft, publish, and share your event
Control when your event page goes live, then share the right link, QR code, or embed when you're confident everything looks right.
draftpublishsharepublic link
Aktualisiert Mar 14, 2026
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Event page & checkout
Set up ticket types and capacities
Build ticket tiers that are easy for buyers to understand, set realistic capacities, and configure quantity rules that work for your event.
ticketscapacityticket tiersinventory
Aktualisiert Mar 14, 2026
Artikel lesenOrganizer
Event page & checkout
Checkout config: fewer fields, happier buyers
Keep checkout fast by default, only ask what you truly need, and make sure the event page hands buyers into payment without second thoughts.
checkoutbuyer fieldsattendee questionsmobile checkout
Aktualisiert Mar 14, 2026
Artikel lesenOrganizer
Orders & attendees
Set up payments and payouts
Connect your payout methods, find where Ticket Allowance lives now, and confirm your event can actually collect money before you tell the world about it.
paymentspayoutsbillingstripe
Aktualisiert Mar 14, 2026
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Promotion & links
Links, QR codes, and getting the word out
Share your event page from one place with direct links, QR codes, and embeds. Advanced promo tools are there when you need them — not before.
promotedirect linkqr codehosted page
Aktualisiert Mar 14, 2026
Artikel lesenOrganizer
Promotion & links
Embed your event on your own website
Add MrStubs ticketing to your website so buyers can purchase without leaving your brand experience.
embedwebsiteiframehosted page
Aktualisiert Mar 14, 2026
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Orders & attendees
Manage orders and attendees
Review purchases, attendee details, and after-sale questions from the orders view — everything in one place.
ordersattendeesrefundspurchases
Aktualisiert Mar 14, 2026
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Operations
Staff, scanning, seating, and all the extras
Add event-day ops and premium features only when your event actually calls for them. No need to overcomplicate things on day one.
staffscanseatinghotels
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Buying tickets
How to buy tickets on MrStubs
Find the event page, pick your tickets, and head to checkout. Straight to the event you came for.
buy ticketsevent pageticketsbuyers
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Checkout
Checkout on your phone
Follow the guided checkout steps on mobile: pick tickets, enter your details, pay, and get confirmation. You'll know what's coming at every step.
mobile checkoutbuyer detailsreview and paywizard checkout
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Tickets & access
Find your tickets and use your QR code
Open My Tickets, pull up your QR code at the door, and add wallet passes to your phone. Getting in is the easy part.
my ticketsqr codewalletapple wallet
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Orders & receipts
Receipts and order confirmations
Find your confirmation email, check order history, and know exactly where receipts and payment details live after you've paid.
receiptconfirmationorder historyemail
Aktualisiert Mar 14, 2026
Artikel lesenBuyer
Transfers & refunds
Transfer a ticket to someone else
Send a ticket to someone else when the event allows it. Covers what the recipient needs and what happens on your end.
transferticket transferrecipientshare ticket
Aktualisiert Mar 14, 2026
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Transfers & refunds
Refunds and contacting the organizer
Plans change — here's how to check the refund policy, reach the organizer directly, and get support if you need more help.
refundcontact organizersupportpolicy
Aktualisiert Mar 14, 2026
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Account & troubleshooting
Account access and missing tickets
Recover your account, reset your password, and find your tickets when they don't show up where you expect. Most issues have a quick fix.
loginpassword resetaccountticket access
Aktualisiert Mar 14, 2026
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